Privacy Policy

Last updated: November 2, 2025

1. Introduction

At RaPDF ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PDF generation platform and related services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, and password when you create an account
  • Payment Information: Billing details processed securely through our payment processors
  • Content Data: PDF templates, documents, and data you upload or create using our platform
  • Communications: Messages you send to our support team

2.2 Information We Collect Automatically

  • Usage Data: How you interact with our platform, features used, and performance metrics
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Cookies and Tracking: See our Cookies Policy for detailed information

3. How We Use Your Information

We use your information to:

  • Provide and maintain our PDF generation services
  • Process payments and manage subscriptions
  • Send important service updates and communications
  • Provide customer support and respond to inquiries
  • Improve our platform and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who help us operate our platform
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security audits, and access controls.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Opt-out: Opt-out of marketing communications

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@rapdf.com
  • Address: [Your Business Address]