Terms of Service
Last Updated: December 6, 2024
Welcome to RaPDF. These Terms of Service ("Terms") govern your access to and use of RaPDF's website, services, and applications (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.
By creating an account, accessing, or using RaPDF in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and RaPDF.
If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and your agreement to these Terms will be treated as the agreement of the organization.
RaPDF provides online PDF processing tools that allow users to:
- Merge multiple PDF files into a single document
- Split PDF files into separate pages or ranges
- Compress PDF files to reduce file size
- Convert PDF files to and from various formats (Word, Excel, PowerPoint, images, etc.)
- Edit, annotate, and manipulate PDF documents
- Secure PDF files with passwords and encryption
- Extract text, images, and pages from PDF documents
- Organize, rotate, and reorder PDF pages
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
3.1 Account Creation
To access certain features of the Service, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your password and accept all risks of unauthorized access
- Notify us immediately of any unauthorized use of your account
- Be responsible for all activities that occur under your account
3.2 Account Eligibility
You must be at least 13 years old to use the Service. If you are under 18, you represent that you have your parent or guardian's permission to use the Service. By using the Service, you represent and warrant that you have the right, authority, and capacity to enter into these Terms.
3.3 Account Termination
We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms, without prior notice or liability. Upon termination, your right to use the Service will immediately cease.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
- Use the Service in any way that violates any applicable federal, state, local, or international law or regulation
- Upload, process, or transmit any content that infringes upon intellectual property rights or proprietary rights of others
- Upload malicious code, viruses, or any other harmful computer code
- Attempt to gain unauthorized access to any portion of the Service or any other systems or networks
- Use the Service to transmit spam, chain letters, or other unsolicited communications
- Interfere with or disrupt the Service or servers or networks connected to the Service
- Use any automated system, including robots, spiders, or scrapers, to access the Service
- Reverse engineer, decompile, or disassemble any aspect of the Service
- Remove or modify any copyright, trademark, or other proprietary rights notices
- Use the Service to process documents containing illegal content, child exploitation material, or content that violates others' rights
- Resell, sublicense, or redistribute the Service without explicit written permission
- Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity
We reserve the right to investigate and take appropriate legal action against anyone who violates this provision, including removing the offending content and terminating accounts.
5.1 Your Content
You retain all rights to the PDF files and content you upload to RaPDF ("User Content"). By uploading User Content, you grant us a limited, non-exclusive, royalty-free license to use, store, process, and transmit your User Content solely for the purpose of providing the Service to you.
5.2 Responsibility for Content
You are solely responsible for your User Content and the consequences of uploading and publishing it. You represent and warrant that:
- You own or have the necessary rights and permissions to upload and process your User Content
- Your User Content does not violate any laws or infringe upon any third-party rights
- Your User Content does not contain viruses, malware, or other harmful components
5.3 File Retention and Deletion
We automatically delete all uploaded files from our servers within 24 hours of processing. We do not store, review, or share your files with third parties except as necessary to provide the Service or as required by law. However, we recommend that you maintain your own backups of all files.
5.4 Prohibited Content
You may not upload or process content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable. We reserve the right to remove any content that violates these Terms or that we deem inappropriate.
6.1 Free and Paid Plans
RaPDF offers both free and paid subscription plans. Free plans may have limitations on features, file sizes, and usage. Paid plans provide additional features and higher usage limits as described on our pricing page.
6.2 Payment Terms
If you subscribe to a paid plan:
- You agree to pay all fees associated with your chosen plan
- Payments are processed through secure third-party payment processors
- Subscriptions automatically renew unless canceled before the renewal date
- You authorize us to charge your payment method for recurring subscription fees
- All fees are non-refundable except as required by law or as expressly stated in these Terms
6.3 Price Changes
We reserve the right to modify our pricing at any time. We will provide at least 30 days' notice of any price changes for existing subscribers. Price changes will take effect at the start of your next billing cycle after the notice period.
6.4 Cancellation and Refunds
You may cancel your subscription at any time. Upon cancellation, you will continue to have access to paid features until the end of your current billing period. We do not provide refunds for partial months or unused portions of the Service, except as required by applicable law.
7.1 RaPDF Property
The Service and its original content, features, and functionality are and will remain the exclusive property of RaPDF and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
7.2 Limited License
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your personal or internal business purposes. This license does not include any rights to: (a) resell or make commercial use of the Service; (b) modify or make derivative works of the Service; (c) download or copy account information; or (d) use data mining, robots, or similar data gathering methods.
7.3 Feedback
If you provide us with any feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without any obligation to you.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance
- Warranties that the Service will be uninterrupted, secure, or error-free
- Warranties regarding the accuracy, reliability, or completeness of any content or information
- Warranties that defects will be corrected or that the Service is free of viruses or other harmful components
We do not warrant that the processed PDF files will meet your requirements or expectations. You acknowledge that file processing may result in quality variations, formatting changes, or unexpected results. We recommend reviewing all processed files before using them for critical purposes.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RAPDF, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, data, use, goodwill, or other intangible losses
- Damages resulting from unauthorized access to or alteration of your transmissions or data
- Damages resulting from any conduct or content of any third party on the Service
- Damages resulting from deletion, corruption, or failure to store any content
- Any damages arising from your use or inability to use the Service
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you.
You agree to defend, indemnify, and hold harmless RaPDF, its affiliates, and their respective officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with:
- Your access to or use of the Service
- Your User Content
- Your violation of these Terms
- Your violation of any third-party rights, including intellectual property, privacy, or other proprietary rights
- Any claim that your User Content caused damage to a third party
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate in asserting any available defenses.
The Service may contain links to third-party websites or services that are not owned or controlled by RaPDF. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that RaPDF shall not be responsible or liable for any damage or loss caused by your use of any third-party websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.
We take data security seriously and implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
13.1 Service Modifications
We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.
13.2 Terms Modifications
We may revise these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. For material changes, we will provide additional notice (such as via email or a prominent notice on our website).
Your continued use of the Service after any changes to these Terms constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.
14.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
14.2 Dispute Resolution
Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiations. If the dispute cannot be resolved through negotiation within 30 days, it shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
14.3 Class Action Waiver
You agree that any arbitration or proceeding shall be limited to the dispute between you and RaPDF individually. To the full extent permitted by law, (a) no arbitration or proceeding shall be joined with any other; (b) there is no right or authority for any dispute to be arbitrated or resolved on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
14.4 Jurisdiction
You agree to submit to the personal jurisdiction of the state and federal courts located in San Francisco County, California for any actions for which arbitration is not required under these Terms.
15.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and RaPDF regarding the Service and supersede all prior agreements and understandings.
15.2 Severability
If any provision of these Terms is held to be invalid or unenforceable, that provision shall be struck and the remaining provisions shall remain in full force and effect.
15.3 Waiver
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
15.4 Assignment
You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign these Terms without restriction.
15.5 Force Majeure
We shall not be liable for any failure to perform our obligations under these Terms where such failure results from circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
15.6 Survival
All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
16. Contact Information
If you have any questions about these Terms, please contact us at:
Email: legal@rapdf.com
Support: support@rapdf.com
Address: RaPDF Legal Department, 123 Document Lane, Suite 456, San Francisco, CA 94102, USA
By using RaPDF, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.