Privacy Policy

We use the collected information for various purposes:

• Service Provision: To provide, maintain, and improve our PDF processing services
• Account Management: To create and manage your account, authenticate users, and provide customer support
• Payment Processing: To process transactions and send billing-related information
• Communication: To send administrative information, updates, security alerts, and support messages
• Personalization: To customize your experience and provide features relevant to your usage patterns
• Analytics: To analyze usage patterns, monitor service performance, and gather demographic information
• Security: To detect, prevent, and address technical issues, fraud, and security vulnerabilities
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Marketing: With your consent, to send promotional materials and information about new features (you can opt-out at any time)

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: All data transmission is encrypted using SSL/TLS protocols. Files are encrypted both in transit and at rest.
• Access Controls: Strict access controls and authentication mechanisms limit access to personal information to authorized personnel only.
• Secure Infrastructure: Our servers are hosted in secure data centers with physical and network security measures.
• Regular Audits: We conduct regular security audits and vulnerability assessments.
• Data Minimization: We collect and retain only the minimum amount of data necessary to provide our services.
• Automatic Deletion: Uploaded files are automatically deleted from our servers within 24 hours of processing.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:

• Uploaded Files: Deleted within 24 hours after processing
• Account Information: Retained until you delete your account, plus 30 days for recovery
• Usage Logs: Retained for up to 90 days for security and analytics purposes
• Financial Records: Retained for 7 years to comply with legal and tax obligations

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request that we correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information
• Portability: You can request a copy of your data in a structured, machine-readable format
• Objection: You can object to the processing of your personal information
• Restriction: You can request that we restrict the processing of your information
• Withdraw Consent: Where we rely on consent, you can withdraw it at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to enhance your experience on RaPDF:

• Essential Cookies: Required for the service to function properly, including authentication and security
• Analytics Cookies: Help us understand how users interact with our service
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of RaPDF.

Your information may be transferred to and maintained on servers located outside of your country of residence, where data protection laws may differ. By using RaPDF, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

RaPDF is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately, and we will take steps to delete such information.

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of RaPDF after any changes indicates your acceptance of the updated policy.

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• The right to access, update, or delete your personal information
• The right to rectification if your information is inaccurate or incomplete
• The right to object to our processing of your personal data
• The right to request restriction of processing of your personal data
• The right to data portability
• The right to withdraw consent at any time

We process your personal data on the following legal bases: (i) your consent, (ii) performance of a contract with you, (iii) compliance with our legal obligations, and (iv) our legitimate interests. You have the right to lodge a complaint with a supervisory authority.

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of personal information
• The right to opt-out of the sale of personal information (note: we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information below. We will verify your identity before processing your request.